Starting 13 November 2024, the Australian Government’s Digital ID app, myGovID, will be renamed myID.  The app will feature a new look and branding, aimed at minimising confusion with the myGov platform and enhancing user experience across government digital services. 

What To Expect: 

  • Same login details – You will continue using your existing email, password and identity strength settings without any need to set up a new account.
  • Access to services – You can still securely access government services as usual. If the app hasn’t updated automatically, you can update it via the  App Store or Google Play. 
  • Dual branding – As myGovID transitions to myID you might see both logos, but this won’t impact your access or the security of your Digital ID. 

Protect Yourself Against Scams: 

As myGovID becomes myID, it is important to remain vigilant against scams during this transition. 

To protect yourself, follow these tips: 

  • Don’t click on suspicious links: Avoid clicking on suspicious links or downloading files from unknown sources. The Australian Taxation Office (ATO) will never ask you to confirm your details via a link or SMS. 
  • Download from official sources only: The myID app should only be downloaded from trusted platforms like the App Store and Google Play. 
  • Use direct access: Access ATO services by typing “ato.gov.au” directly into your browser rather than clicking on links in messages.
Always be cautious, keep your personal information secure and reach out to official ATO channels if you have any concerns. 

For more information, we encourage you to contact your agent to discuss.